FAQ

1. What’s the MOQ and can I order less than MOQ if I want to customize the products?

Generally, the MOQ for customized products is 500 pieces. However, if you order less than MOQ,  you can contact us and we can consult with this problem.

2. What is your production time?

In general, 15-25 days.

3. Can I get some samples?

Of course, not only provide standard sample, but also support customized sample.

4. Can we brand our logo?

Yes, we can supply laser logo and stamp logo.

5. Can I customized the packaging?

Yes , To do customized color box or gift box, it depends on what you want.

6. What’s your mode of transportation?

We support transportation methods of air, sea and air express delivery (DHL/ FEDEX/ UPS/ TNS, etc)

7. What is the Shipping time?

Express: 3-7 days, Door to door by Air shipping: 7-15 days, Door to door by Sea shipping: 25-35 days.

8. How can I pay for the orders?

50% as deposit, 50% to be finished before shipping. We support Paypal, T/T, Western Union payment.

9. How can you promise the quality of the products?

Firstly, we have complete testing equipment, and have a quality checking department, qualified enviromental protection system in accordance with the national standard, and clean production environment as well. Secondly, you can insure the quality according to the sample. Finally, we provide claim settling service if the products have any quality problems.

10. Why choose your company?

The advantage of our company is that we make high-quality products, have better price, more responsible service and after-sales service, reliable payment method and transportation method compared with peers.